Lead Risk Management Consultant

1 week ago

Hopkins, Minnesota, United States Westfield Full time

Job Title: Senior Risk Control Representative - Field Operations
Employee Status: Regular
Schedule: Full-time
Location: Remote

About Us:
At Westfield, we prioritize a workplace where individuals are valued and their contributions matter. Our commitment to our employees and customers drives us to foster an environment that embraces diverse perspectives and meaningful work.

Founded in 1848, Westfield has evolved into one of the leading property and casualty insurance providers in the nation, remaining dedicated to the vision of our founders and making a positive impact in the lives of our clients.

Key Responsibilities:

  • Plan, prioritize, and execute comprehensive risk evaluations and consulting services for a designated portfolio, ensuring adherence to departmental service standards with moderate oversight.
  • Work collaboratively with underwriting teams to leverage departmental resources, providing operational insights that facilitate informed business decisions. Prepare and deliver detailed reports, value assessments, and strategic recommendations to relevant stakeholders.
  • Engage with clients to identify and manage critical risk factors. Analyze loss data and devise improvement strategies aimed at mitigating identified risks and enhancing opportunities.
  • Manage claims expenses by formulating recommendations that align with industry standards and Westfield's best practices regarding identified risk factors. Foster client engagement and commitment through effective communication and documentation.
  • Utilize expertise to cultivate strong relationships with agencies and clients. Market and consult with agents and customers to build trust, gather feedback, and enhance the overall experience.
  • Employ various technological platforms and resources to address underwriting and client needs effectively.
  • Stay informed on relevant regulations, technological advancements, and legislative developments. Enhance risk service capabilities through ongoing professional development, including training and participation in industry seminars.
  • Contribute to departmental initiatives, projects, and product innovations.
  • Deliver presentations and training sessions to both internal and external stakeholders on risk management topics.
  • Participate in agency visits and marketing efforts to support business unit and departmental goals, focusing on growth, retention, and market positioning.
  • Report to the Risk Control Leader regarding activities and challenges within the assigned responsibilities; escalate issues beyond your authority to the appropriate channels for guidance.
  • Travel as necessary, including regular use of a company vehicle to cover the assigned territory, which may involve short-notice travel and daily driving tasks.
Qualifications:
  • Minimum of 4 years in commercial insurance or at least 2 years of loss control or related industry experience.
  • Experience in delivering presentations, both internally and externally, as part of previous roles.
  • Proven consultative skills.
  • Strong persuasive abilities.
  • Excellent interpersonal and written communication skills, particularly in drafting reports and correspondence.
  • A bachelor's degree in insurance, finance, mathematics, engineering, safety, or a related field, or equivalent professional experience.
  • Effective time management skills to balance workload and meet deadlines.
  • Valid driver's license with a driving record that meets company standards.
  • Ability to perform essential functions, including working 40 hours in an office environment, operating office technology, and traveling as required.
Westfield offers a comprehensive Total Rewards program that emphasizes compensation, benefits, and wellness, including perks such as a 401(k), pension plan, annual incentives, education reimbursement, and gym reimbursement. We value work/life balance, recognition, and opportunities for learning and career advancement as integral parts of a fulfilling career at Westfield.

We are proud to be an equal opportunity employer, welcoming applicants from diverse backgrounds.

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