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Coordinator for Technology Risk Management Issues

2 months ago


Hopkins, Minnesota, United States U.S. Bank Full time

About U.S. Bank: At U.S. Bank, we are committed to excellence in serving our customers and communities. We empower individuals and businesses to make informed financial choices, fostering growth and success.

Our Vision: We recognize that our collective ambition is realized through the unique contributions of each team member. A career with U.S. Bank opens a multitude of pathways for personal and professional development.

Position Overview: This role supports a hybrid work model, requiring in-office attendance for a minimum of three days per week, with flexibility for remote work on other days.

Role Summary: The Technology Risk & Compliance Management team is in search of a skilled Issue Management Coordinator. This individual will leverage project management methodologies and best practices to address and mitigate identified risks within Technology operations.

Key Responsibilities:

  • Engage with stakeholders throughout the issue management lifecycle.
  • Facilitate the intake of issues, crafting management responses and remediation strategies.
  • Deliver regular updates on status, including Risk Review reporting and communications for executive leadership.
  • Provide a credible challenge to submitted evidence and escalate concerns promptly when necessary.
  • Oversee the closure process of identified issues.

Ideal Candidate Profile:

  • Proficient in building relationships with diverse stakeholders.
  • Able to thrive in a dynamic, fast-paced environment.
  • Skilled in tracking and managing complex remediation plans.
  • Capable of adhering to timelines while ensuring quality deliverables.
  • Effective communicator with both technical and non-technical audiences.
  • Understanding of risk management principles and effective control environments.

Qualifications:

  • Bachelor's degree or equivalent professional experience.
  • Minimum of 8 years of relevant experience.

Preferred Skills:

  • In-depth knowledge of relevant laws, regulations, and industry trends impacting financial services.
  • Comprehensive understanding of business operations, products, systems, and associated risks.
  • Strong facilitation, project management, and analytical skills.
  • Excellent communication skills, both written and verbal.
  • Proficient in various software applications, including Microsoft Office.
  • Relevant certifications (CISSP, CIA, CISA, CRISC) and familiarity with emerging technologies are advantageous.

Benefits: U.S. Bank offers a comprehensive benefits package designed to support the well-being of our employees and their families. Our offerings include:

  • Healthcare coverage (medical, dental, vision).
  • Life insurance options.
  • Disability coverage.
  • Retirement plans, including 401(k) and employer contributions.
  • Paid time off, including vacation and holidays.
  • Adoption assistance and sick leave accruals.

U.S. Bank is an equal opportunity employer, dedicated to fostering a diverse workforce. We welcome all qualified applicants, regardless of race, religion, gender, age, sexual orientation, disability, or veteran status.