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Client Service Representative

2 months ago


Pittsburgh PA USA, United States Banfield Full time
About This Role

We are seeking a highly skilled and motivated Client Service Coordinator to join our team at Banfield Pet Hospital. As a Client Service Coordinator, you will play a critical role in driving the flow of clients and pets through our hospital, maximizing productivity, and ensuring exceptional client service.

Key Responsibilities
  • Client Service: Provide professional, efficient, and exceptional service to clients, ensuring they feel welcome and comfortable in our hospital.
  • Operations Management: Assist in managing the day-to-day operations of the hospital, including scheduling, inventory management, and financial tasks.
  • Communication: Develop and maintain strong relationships with clients, veterinarians, and other hospital staff to ensure seamless communication and coordination of care.
  • Problem-Solving: Identify and resolve client and operational issues in a timely and professional manner.
Requirements
  • Education: High school diploma or equivalent required; medical background or experience in a related field preferred.
  • Experience: One year of related experience required; customer service experience preferred.
  • Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in computer software and systems.
What We Offer

Banfield Pet Hospital offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.