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Client Service Representative
2 months ago
We are seeking a highly skilled and compassionate Client Service Representative to join our team at Banfield Pet Hospital. As a Client Service Representative, you will play a vital role in delivering exceptional client service and ensuring the smooth flow of clients and pets through our hospital.
Key Responsibilities- Provide professional and efficient service to clients, ensuring their needs are met and exceeded.
- Act as a liaison between clients and our veterinary medical team, coordinating care and communicating effectively.
- Maximize productivity by streamlining hospital operations and ensuring a seamless client experience.
- Develop and maintain strong relationships with clients, encouraging loyalty and referrals.
- Assist with administrative tasks, including data entry and financial management.
- High school diploma or equivalent required; medical background preferred.
- One year of related experience in customer service or a medical setting.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Strong problem-solving and organizational skills.
Banfield Pet Hospital is a dynamic and supportive work environment that values our associates and provides opportunities for growth and development. We offer competitive compensation and benefits, as well as a comprehensive training program to ensure your success in this role.
Join our team and become a part of a company that is dedicated to delivering exceptional pet care and service to our clients.
