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Customer Service Liaison

2 months ago


Santa Maria, California, United States Donna Randolph - State Farm Agent Full time
Customer Relations Representative - State Farm Agent Team Member

We are seeking a dedicated and empathetic team member to join Donna Randolph - State Farm Agent as a Customer Relations Representative. If you have a passion for delivering exceptional customer service and enjoy helping people, this role might be the perfect fit for you. You will be responsible for building and maintaining strong customer relationships, providing friendly and accurate service, and educating customers on their insurance options. As a valued member of our team, you will have the opportunity to grow and develop your career in a dynamic and supportive environment.

Key Responsibilities:
  • Establish and nurture long-term customer relationships
  • Provide prompt and courteous customer service
  • Educate customers on insurance products and services using a needs-based approach
  • Effectively communicate with customers and team members to achieve business objectives
Requirements:
  • Strong passion for customer service and satisfaction
  • Ability to anticipate customer needs and provide solutions
  • Excellent communication and interpersonal skills
  • Proactive problem-solving skills and a results-driven approach
Benefits:
  • Competitive compensation package with opportunities for growth and advancement
  • Paid time off and comprehensive health benefits
  • Valuable career experience and professional development opportunities