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Customer Service Liaison

2 months ago

Santa Paula, California, United States City of Santa Paula California Full time
Customer Service Representative

At the City of Santa Paula California, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team.

Key Responsibilities:

  • Provide exceptional customer service to the public via phone, email, and in-person interactions.
  • Operate a telephone attendant console and perform a variety of cashiering, clerical, and office duties.
  • Assist with customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
  • Work collaboratively with other departments to ensure seamless customer service experiences.
  • Maintain accurate records and reports, and perform other administrative tasks as needed.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic computer skills and knowledge of office software.
  • Ability to maintain confidentiality and handle sensitive information.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.