Customer Service Representative
2 weeks ago
Delek US Holdings is looking for qualified individuals to fill the role of Customer Service Representative. In this position, the Customer Service Representative plays a vital role in delivering exceptional service and products, contributing to the overall profitability of the organization. The selected candidate will be responsible for ensuring a safe environment for both colleagues and customers while strictly adhering to company policies and procedures.
Join our team and enjoy comprehensive benefits, including 401k options and opportunities for professional development.
Key Responsibilities:
- Uphold the company’s customer service standards consistently.
- Implement cash handling policies and procedures as outlined by the company.
- Comply with all applicable laws and regulations concerning the sale of regulated products and services.
- Conduct thorough cleaning of the store’s interior and exterior in line with company standards.
- Manage product stocking and rotation, including refrigerated and frozen items.
- Complete required training sessions and meet minimum performance benchmarks.
- Adhere to the company’s code of conduct and ethical guidelines.
- Perform additional tasks as assigned.
Qualifications:
- Previous experience in customer service is preferred.
- Ability to multitask effectively.
- Basic mathematical skills are essential.
- Proficiency in basic computer operations and point-of-sale systems is required.
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