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Guest Experience Associate
2 months ago
We are seeking a skilled Guest Experience Expert to join our team at The Ritz-Carlton Reynolds Lake Oconee. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences that exceed our high standards.
Key Responsibilities- Process operational needs and address guest requests in a timely and professional manner.
- Complete reports and share highlights of the local area with guests.
- Ensure a safe work environment and maintain confidentiality at all times.
- Protect company assets and uphold quality standards.
- Represent The Ritz-Carlton brand with professionalism and poise.
- High school diploma or equivalent required.
- No related work experience necessary.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Excellent communication and interpersonal skills.
Marriott International is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
