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Verizon 5G Client Relations Specialist

2 months ago

Seattle, Washington, United States Apollo Consulting Group Full time
Job Overview

Apollo Consulting Group is seeking a dedicated Verizon 5G Client Relations Specialist to enhance our customer engagement efforts as we support the launch of Verizon's innovative 5G services. This role is crucial in fostering strong relationships with customers and ensuring a seamless experience throughout their journey with our services.

Key Responsibilities:

  • Implement customer-oriented promotional initiatives within the designated area.
  • Offer valuable insights and alternatives to prospective clients, comparing our offerings with local competitors to facilitate informed decisions.
  • Maintain ongoing communication with clients during their transition to Verizon 5G services.
  • Contribute creative and innovative solutions to elevate the customer service experience.
  • Share successful sales strategies with the customer service team to drive overall revenue growth.
  • Report daily sales activities to the management team to monitor progress towards both company and individual sales objectives.

Qualifications:

  • Willingness to travel within the assigned region (travel expenses will be reimbursed).
  • Proven experience in customer service, management, and sales is essential.
  • Ability to adapt to various market dynamics and sales trends in the assigned territory.
  • Strong business acumen coupled with excellent presentation skills.
  • A degree in a relevant field is preferred but not mandatory.