Litigation Client Service Specialist

3 days ago


Seattle, Washington, United States Fox Rothschild Full time
Job Title: Litigation Client Service Specialist

Join Fox Rothschild as a Litigation Client Service Specialist and contribute to the success of our team. As a key member of our Litigation Client Services Team, you will provide exceptional administrative support to our attorneys, ensuring seamless communication and efficient case management.

Key Responsibilities:
  • Provide superior client service by answering and screening calls, and providing other client assistance as needed.
  • Work closely with attorneys and clients to ensure seamless transfer of information.
  • Manage client-specific data to enhance the overall approach to dedicated interactions.
  • Manage workflow of assigned tasks and projects, prioritizing incoming tasks to meet deadlines and coordinate with other support services to complete work.
  • Prepare legal documents, memoranda, and correspondence from draft or dictated text.
  • Transmit legal documents, memoranda, and correspondence to clients, witnesses, and court officials by electronic filing, fax, email, mail, and/or messenger.
  • Process new business requests by working closely with the New Business Intake Team.
Requirements:
  • Associate's Degree preferred; Bachelor's Degree a plus.
  • Minimum of five (5) years related experience at a law firm or legal or corporate department required.
  • Ability to effectively gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
  • Excellent verbal and written communication skills, with a high level of inter-personal skills to handle sensitive and confidential situations.
  • Ability to maintain the highest level of confidentiality and provide outstanding customer service to internal and external clients/contacts.
Work Environment:

This role operates in a clerical, office setting, requiring the ability to lift, carry, push, pull, or otherwise move objects 20 to 50 pounds frequently, and/or greater than negligible up to 10 pounds.

Visual acuity is required to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading.



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