Litigation Client Service Specialist
3 days ago
Join Fox Rothschild as a Litigation Client Service Specialist and contribute to the success of our team. As a key member of our Litigation Client Services Team, you will provide exceptional administrative support to our attorneys, ensuring seamless communication and efficient case management.
Key Responsibilities:- Provide superior client service by answering and screening calls, and providing other client assistance as needed.
- Work closely with attorneys and clients to ensure seamless transfer of information.
- Manage client-specific data to enhance the overall approach to dedicated interactions.
- Manage workflow of assigned tasks and projects, prioritizing incoming tasks to meet deadlines and coordinate with other support services to complete work.
- Prepare legal documents, memoranda, and correspondence from draft or dictated text.
- Transmit legal documents, memoranda, and correspondence to clients, witnesses, and court officials by electronic filing, fax, email, mail, and/or messenger.
- Process new business requests by working closely with the New Business Intake Team.
- Associate's Degree preferred; Bachelor's Degree a plus.
- Minimum of five (5) years related experience at a law firm or legal or corporate department required.
- Ability to effectively gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
- Excellent verbal and written communication skills, with a high level of inter-personal skills to handle sensitive and confidential situations.
- Ability to maintain the highest level of confidentiality and provide outstanding customer service to internal and external clients/contacts.
This role operates in a clerical, office setting, requiring the ability to lift, carry, push, pull, or otherwise move objects 20 to 50 pounds frequently, and/or greater than negligible up to 10 pounds.
Visual acuity is required to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading.
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Litigation Client Service Specialist
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