Food Service Associate
3 days ago
At Triple Shift Entertainment, we're committed to delivering exceptional customer experiences. As a Food Runner, you'll play a vital role in ensuring that our guests receive their orders promptly and accurately.
Key Responsibilities:
- Menu Knowledge: Develop a thorough understanding of our menu offerings, including carryout and catering options.
- Customer Service: Ensure that guests have everything they need on their tables after food delivery.
- Food Presentation: Place food servings on plates or trays according to orders or instructions.
- Tray Management: Examine trays to ensure they contain required items and load them with accessories as needed.
- Plate Removal: Remove trays and stack dishes for return to the kitchen after meals are finished.
- Service Station Maintenance: Stock service stations with items like ice, napkins, or straws.
- Communication: Communicate effectively and courteously with guests and coworkers.
- Teamwork: Assist servers, bartenders, and managers with carrying plates and promote a collaborative atmosphere.
- Cleaning and Maintenance: Wash glassware as needed, make coffee, and aid in moving and installing kegs of beer.
- Customer Support: Answer questions from customers, refill drinks as needed, and communicate customer concerns to the manager on duty.
- Adaptability: Demonstrate courage and flexibility by taking on other duties as assigned.
Requirements:
- Direction Following: Ability to understand and follow directions.
- Restaurant Standards: Understanding and adherence to restaurant standards for health, safety, and excellence.
- Attention to Detail: Detail-oriented and thorough in work.
- Physical Demands: Ability to move at least 40 pounds.
- Time Management: Excellent time management and prioritization skills.
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