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Restaurant Operations Manager

2 months ago

Monticello, Minnesota, United States Huddle House Full time
About Huddle House

Huddle House is a unique dining experience that brings friends and families together over delicious food served from the heart. Our company purpose reflects this unique element of our dining experience:

Bringing Friends and Families Together over Delicious Food Served from the Heart.

At Huddle House, we believe it's "YOUR HOUSE. YOUR KITCHEN." We're giving families across America a place that gives them exactly what they want: freshly prepared food, any way they like it. Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends, we tell guests: "Get comfortable…this is YOUR HOUSE and YOUR KITCHEN".

Job Summary

The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets quality of service and customer satisfaction. The incumbent will be responsible for creating a positive work environment and dining experience for our guests. This person will be expected to coach, mentor, and care for your people.

Responsibilities
  • Meet or exceed budgets while focusing cost of goods sold and EBITDA
  • Manage all daily paperwork at the unit level including sales reports, red book information, shift inventories and all other necessary paperwork to insure the profitability of the unit
  • Maintain the highest standards of cleanliness and sanitation in your unit at all times
  • Complete monthly inspection of unit using the Unit Inspection form in the red book
  • Order all food and supplies needed to operate the unit on a daily basis
  • Hire and discipline staff members
  • Select and develop a staff member to assume all your duties when you are out of the unit
  • Hold monthly meeting with all employees to discuss any relevant information they need to assist in the running of the unit
  • Establish a visible presence in the community by visiting businesses, churches, civic organizations etc. to drive business and increase sales
  • Enforce all brands standards, company policies and procedures
  • Ensure that all new hire paperwork, timesheets and payroll data, disciplinary actions, and personal data sheets are completed correctly and in a timely manner
  • Train all levels of staff in proper operations of the unit for POS systems, back of house functions and front of house operations
  • Notify the District Manager or Vice President of Operations of any hurdles to your success
Qualifications
  • High School Diploma or completion of a GED
  • Ability to communicate effectively with all hourly associates
  • Ability to cover all shifts during the normal operation of the unit
  • Previous restaurant experience required
  • Current ServSafe Certification
Our Values
  • Commitment to Excellence
  • Work Hard
  • Teamwork
  • Make a Difference
  • Have Fun