Director of Customer Intelligence

1 week ago


Milwaukee, Wisconsin, United States Northwestern Mutual Careers Full time
About the Role

We are seeking an experienced market research professional to lead our efforts in market research and insights. As a Senior Director, Market Research, you will play a critical role in driving business outcomes through data-driven decision making.

Your key responsibilities will include leading cross-functional teams to advance market research initiatives, developing and executing market research strategies, and building strong relationships with stakeholders. You will also be responsible for overseeing the development of an enterprise-wide VOF capability and maintaining partnerships with voice of client and voice of consumer teams.

In addition, you will communicate research findings to inform business decisions and work closely with senior management to drive performance and advance the success of the enterprise.

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