Program Manager Director

3 weeks ago


Milwaukee, Wisconsin, United States Milwaukee Electronics Corporation Full time
Job Title: Program Manager Director

Estimated Salary: $80,000 - $120,000 per year

We are seeking a highly experienced Program Manager Director to lead our customer service and relationship management team at Milwaukee Electronics Corporation. As a key member of our operations team, you will be responsible for managing customer relationships, resolving issues, and driving business growth.

Key Responsibilities:

  • Manage customer relationships, including quoting, negotiations, delivery, and quality performance management.
  • Analyze monthly margins and provide feedback to materials and operations to increase margins.
  • Develop and maintain project schedules for all activities related to assigned customers.
  • Work with external sales reps to leverage influence on the account and ensure that they are updated with account information.
  • Actively work to develop and propose ideas to the customer to reduce cost, improve quality, and shorten lead times.

Requirements:

  • Bachelor's degree or relevant work experience; preferably in engineering, operations, or supply chain related fields.
  • 1-2 years' experience in customer service, in a manufacturing environment; with relevant experience working in the electronics industry.
  • Strong problem-solving abilities, prioritization skills, and general business management knowledge.
  • Ability to work effectively with all levels in the organization and communicate clearly with internal and external stakeholders.

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