Incoming Call Agent
3 days ago
We're hiring for the position of Contact Center Representative at Mass Markets, where you'll play a crucial role in shaping our customers' experiences.
As a key member of our team, you'll coordinate with other departments to resolve issues when needed, document and process customer claims in appropriate systems, and lead fact-finding discussions to determine the best options for the customer.
The estimated salary range for this role is $50,000 - $65,000 per year, depending on your experience and qualifications.
We're seeking individuals who are proactive, organized, and dedicated to delivering top-notch customer service.
Your contributions will directly impact our customers' satisfaction and loyalty, making you an invaluable part of our team
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Incoming Call Specialist
3 days ago
Savannah, Georgia, United States Mass Markets Full timeAbout the Role: As an Incoming Call Specialist at Mass Markets, you'll be responsible for receiving and responding to customer inquiries in a polite and efficient manner. Your primary goal is to resolve customer complaints and concerns through effective communication and problem-solving skills. You'll work closely with other departments to ensure seamless...
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Incoming Call Handler
2 days ago
Savannah, Georgia, United States Mass Markets Full timeWe are currently seeking an experienced Incoming Call Handler to join our team at Mass Markets. As a key member of our customer service team, you will be responsible for handling inbound calls from customers and resolving issues in a professional and timely manner.Responsibilities:Answer and respond to customer inquiriesResolve customer complaints and...
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Call Center Agent
2 days ago
Savannah, Georgia, United States MCI Military Recruitment Full timeAbout the Job">We are seeking a skilled Call Center Agent to join our team at MCI. As a Call Center Agent, you will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service.Key Responsibilities:Respond to customer inquiries via phone, email, or chatAnalyze customer concerns and provide solutionsWork...
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Call Center Agent
2 days ago
Savannah, Georgia, United States Mass Markets Full timeAbout the Job:At Mass Markets, we are committed to delivering exceptional customer experiences. We are seeking a highly skilled Call Center Agent to join our team and provide top-notch customer service to our customers. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service. The ideal...
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Customer Service Agent
3 days ago
Savannah, Georgia, United States Mass Markets Full timeAt Mass Markets, we're seeking a skilled Customer Service Agent to join our team. This role involves handling inbound and outbound calls in a professional and courteous manner. Your goal will be to resolve customer issues efficiently and effectively, ensuring first call resolution and providing excellent service.About the RoleWe are looking for an...
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Customer Service Representative
2 weeks ago
Savannah, Georgia, United States MCI Military Recruitment Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Call Center Agent. In this role, you will be responsible for providing exceptional service to our clients through inbound and outbound calls, emails, and other communication channels.
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International Call Center Agent
3 weeks ago
Savannah, Georgia, United States MCI Careers Full timeAbout the Opportunity:MCI Careers is seeking an International Call Center Agent to join our team. As a key member of our contact center, you will be responsible for providing exceptional customer service to clients across various industries.Responsibilities:Answer customer inquiries via phone and respond to emails and chatsUtilize CRM software to manage...
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Customer Service Agent
3 days ago
Savannah, Georgia, United States Mass Markets Full timeMass Markets - JobID: 41444 [Call Center Representative]Compensation: $35,000 per annum.The role of a Customer Service Agent at Mass Markets involves handling inbound and outbound contacts in a courteous, timely, and professional manner. This includes ensuring first call resolution through problem-solving and effective call handling. The agent may also need...
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Call Center Agent
3 days ago
Savannah, Georgia, United States MCI Military Recruitment Full timeAbout the RoleThe ideal candidate will have excellent communication and problem-solving skills, with the ability to handle high-volume calls and resolve complex issues in a timely and professional manner. You will work closely with our team to ensure seamless customer interactions and provide solutions that exceed customer expectations.ResponsibilitiesHandle...
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Call Center Agent
3 days ago
Savannah, Georgia, United States MCI Careers Full timeAbout the PositionWe are seeking a highly motivated and results-driven Sales and Support Associate to join our team. As a Sales and Support Associate, you will be responsible for working closely with our customers to understand their needs and provide tailored solutions to meet their requirements.You will work closely with our team to ensure that customers...
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Sales and Support Agent
3 days ago
Savannah, Georgia, United States Mass Markets Full timeSales and Support Agent• Handle inbound and outbound contacts in a courteous, timely, and professional manner to ensure first call resolution through effective problem-solving and call handling.• Coordinate with other departments to resolve issues as applicable and accurately document and process customer claims in appropriate systems.• Ensure that all...
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Inbound Contact Center Agent
3 days ago
Savannah, Georgia, United States Mass Markets Full timeJob Description:Mass Markets is seeking a highly skilled Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing exceptional customer experiences through timely and professional support. You will ensure first call resolution through effective communication and problem-solving skills.Duties and...
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Financial Freedom Specialist
2 weeks ago
Savannah, Georgia, United States Meron Financial Agency Full timeWe're a leading firm committed to empowering individuals and businesses to achieve their financial goals at Meron Financial Agency.CompensationAverage agents earn $800 - $1,200 per policy starting out. Part-time agents can earn $50,000+ in the first year, while full-time agents have the potential to make $80,000 - $300,000+ in their first year. Agency Owners...
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Call Center Support Professional
3 days ago
Savannah, Georgia, United States Mass Markets Full timeWe are seeking a highly motivated and organized individual to fill the position of Incoming Calls Specialist at Mass Markets. As a key member of our team, you will be responsible for handling customer calls, responding to inquiries, and resolving issues in a timely and professional manner.About the CompanyMass Markets is a dynamic and growing company that...
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Savannah, Georgia, United States MCI Careers Full timePhone Support Agent Job DescriptionWe are seeking a highly skilled Phone Support Agent to join our team at MCI Careers. In this role, you will provide exceptional support to our clients via phone, resolving their issues promptly and efficiently.Key Responsibilities:Handle inbound and outbound phone calls in a professional and courteous mannerAnalyze customer...
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Customer Service Representative
2 weeks ago
Savannah, Georgia, United States MCI Careers Full timeCustomer Service RepresentativeAre you a motivated individual with excellent communication skills? Do you have a passion for delivering exceptional customer experiences? We are seeking a Customer Service Representative to join our team as a Phone Sales Agent. In this role, you will be responsible for providing top-notch customer service and support to our...
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Bilingual Financial Services Agent
2 days ago
Savannah, Georgia, United States MCI Careers Full timeAbout Our TeamWe are a dynamic team of professionals dedicated to delivering exceptional customer experiences. As a Bilingual Financial Services Agent, you will play a critical role in supporting our commercial and public sector clients.In this role, you will be responsible for handling inbound customer calls, resolving issues, and providing best-in-class...
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Phone Support Specialist
2 weeks ago
Savannah, Georgia, United States Mass Markets Full timeJoin us at Mass Markets where you will have the opportunity to develop your skills and career in a dynamic call center setting. As an Inbound Call Agent, you will be responsible for providing top-notch customer service to our clients, handling a high volume of calls with ease and efficiency.Your key tasks will include:Handling incoming calls from customers...
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Contact Center Agent
2 days ago
Savannah, Georgia, United States Mass Markets Full timeAbout Mass MarketsMission-driven organization Mass Markets provides top-notch customer service to its clients. Our team consists of skilled professionals who strive to deliver the best possible experience for customers.Annual Salary Range$55,000 - $75,000Key ResponsibilitiesThe successful candidate will handle all incoming calls from customers in a friendly,...
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Telecommunications Call Center Agent
2 weeks ago
Savannah, Georgia, United States MassMarkets Full timeAbout the OpportunityWe are seeking a results-driven Customer Service Representative to join our team at MCI Careers. As an Energy Industry Customer Support Specialist, you will have the opportunity to work in a fast-paced environment, interact with diverse customers, and contribute to the growth and success of our company.Key Responsibilities:Handle inbound...