Incoming Call Agent

3 days ago


Savannah, Georgia, United States Mass Markets Full time

We're hiring for the position of Contact Center Representative at Mass Markets, where you'll play a crucial role in shaping our customers' experiences.

As a key member of our team, you'll coordinate with other departments to resolve issues when needed, document and process customer claims in appropriate systems, and lead fact-finding discussions to determine the best options for the customer.

The estimated salary range for this role is $50,000 - $65,000 per year, depending on your experience and qualifications.

We're seeking individuals who are proactive, organized, and dedicated to delivering top-notch customer service.

Your contributions will directly impact our customers' satisfaction and loyalty, making you an invaluable part of our team



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