Incoming Call Handler

2 days ago


Savannah, Georgia, United States Mass Markets Full time

We are currently seeking an experienced Incoming Call Handler to join our team at Mass Markets. As a key member of our customer service team, you will be responsible for handling inbound calls from customers and resolving issues in a professional and timely manner.

Responsibilities:

  • Answer and respond to customer inquiries
  • Resolve customer complaints and issues
  • Accurately document and process customer claims
  • Collaborate with other teams to resolve complex issues

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of relevant software

Benefits:

Mass Markets offers a competitive salary and benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for career growth and development.

Salary: $48,000 - $58,000 per year, depending on experience



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