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Customer Support Specialist
2 months ago
Become a vital member of the NESCO Inc team as a Customer Support Specialist, where you will engage in a lively, multi-faceted business environment that encourages teamwork and personal development.
Core Responsibilities:
Deliver prompt and precise responses to service requests, ensuring client satisfaction and tranquility.
Exhibit exceptional communication abilities while addressing unique customer requirements.
Maintain thorough documentation of all interactions, guaranteeing precision and dependability.
Ideal Candidate:
A solid foundation in client relations and a sincere enthusiasm for assisting others.
Outstanding verbal and written communication skills are essential.
Strong analytical and problem-solving capabilities are required.
Comfortable with prolonged periods of computer and phone usage.
Ability to perform well in moderately high-pressure situations.
Efficient typing skills with a minimum speed of 30 words per minute.
Skilled in managing multiple software applications and databases concurrently.
Perks:
Weekly compensation every Friday.
Easy access to onsite refreshments and coffee services.
A vibrant, multi-business environment that promotes collaboration and growth.
Opportunities for career advancement, including training and professional development.
Work Schedule:
1st Shift: 6:00 AM - 2:30 PM
2nd Shift: 2:00 PM - 10:30 PM
3rd Shift: 10:00 PM - 6:30 AM
Qualifications:
Willingness to adjust hours based on customer demands.
This role may require working at least one weekend day each week.
This position typically starts as a contract for 3-6 months before transitioning to a permanent role.
Must be at least 18 years of age.
Successful completion of a background check and drug screening is required.
NESCO Inc is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other legally protected characteristics regarding employment opportunities.
