Business Support Services Representative
5 days ago
As a Business Support Services Representative at Capital Group, you will play a critical role in processing incoming investor correspondence, scanning, and interpreting various work types for preparation and routing. Your responsibilities will include classifying and indexing documents in the imaging system for account processing, handling investor check re-work queues, and monitoring email boxes for support requests.
Key Responsibilities:- Process incoming investor correspondence and scan documents for preparation and routing
- Classify and index documents in the imaging system for account processing
- Handle investor check re-work queues and interoffice mail
- Monitor email boxes for support requests and respond accordingly
- Review and interpret source documents to determine work type, priority, and company line of business
- Previous experience in a fast-paced office environment
- Excellent judgment and ability to manage competing priorities
- High customer service orientation, integrity, and ownership of work
- Detail-oriented with conscious processes for guaranteeing accuracy
- Skilled communicator with ability to ask great questions and share perspective
- Collaborative, considerate, and thoughtful approach to work
- High learning agility and ability to adapt to new technology quickly
- Ability to lift up to 50 pounds and operate a forklift and power cart
In addition to a highly competitive base salary, you will be eligible for an individual annual performance bonus, Capital's annual profitability bonus, and a retirement plan with a 15% company contribution. We are an equal opportunity employer and comply with all federal, state, and local laws that prohibit discrimination in employment decisions.
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Business Support Services Representative
1 month ago
Carmel, Indiana, United States Capital Group Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Business Support Services Representative to join our team at Capital Group. As a key member of our operations team, you will play a critical role in processing incoming investor correspondence, scanning and interpreting various work types, and classifying and indexing documents in our...
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Business Support Services Representative
5 days ago
Carmel, Indiana, United States Capital Group Full timeCapital Group Career OpportunityAs a Business Support Services Representative at Capital Group, you will play a vital role in processing incoming investor correspondence, scanning, and interpreting various work types for preparation and routing. Your responsibilities will include classifying and indexing documents in the imaging system for account...
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Customer Service Representative
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