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Business Support Services Representative
1 month ago
As a Business Support Services Representative at Capital Group, you will play a vital role in processing incoming investor correspondence, scanning, and interpreting various work types for preparation and routing. Your responsibilities will include classifying and indexing documents in the imaging system for account processing, handling investor check re-work queues, and monitoring email boxes for support requests.
Key Qualifications
- You have previous experience in a fast-paced office environment.
- You exercise good judgment and have a process for managing competing priorities.
- You have high customer service orientation, integrity, and take ownership of work.
- You are detail-oriented and have conscious processes in your current position that guarantee accuracy.
- You are a skilled communicator who can ask great questions and bounce ideas off others.
- You take a collaborative, considerate, and thoughtful approach to everything you do.
- You have high learning agility and can adapt to new technology quickly.
- You can lift from 30 to 50 pounds depending on work location.
- You can push and pull from 30 to 75 pounds depending on work location.
- You can operate a forklift and power cart.
Compensation and Benefits
In addition to a highly competitive base salary, you will be eligible for an individual annual performance bonus, Capital's annual profitability bonus, and a retirement plan where Capital contributes 15% of your eligible earnings.
Equal Opportunity Employer
Capital Group is an equal opportunity employer, which means we comply with all federal, state, and local laws that prohibit discrimination when making all decisions about employment. Our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth, and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault, or stalking, or any other characteristic protected by federal, state, or local law.