Part Time Guest Services Representative
3 weeks ago
We are seeking a highly motivated and customer-focused Guest Services Representative to join our team at High Hotels Ltd. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, responding to their needs and inquiries, and ensuring a seamless and enjoyable stay.
Key Responsibilities- Guest Service: Respond to guest requests and inquiries in a courteous and efficient manner.
- Reservation Management: Take, modify, and cancel guest reservations as needed.
- Hotel Information: Communicate hotel facilities and services to all guests, including local area information and points of interest.
- Arrivals and Departures: Assist guests with arrivals and departures, including check-in and check-out processes.
- Front Desk Operations: Answer front desk phone, handle cash transactions, and perform other front desk duties as needed.
- Education: High school diploma or general equivalent (GED) preferred.
- Customer Service Experience: Previous customer service experience, preferably in a hotel or hospitality setting.
- Math, Reading, and Communication Skills: Strong math, reading, and communication skills, with the ability to work in a fast-paced environment.
- Availability: Availability to work weekends and holidays, with flexibility to work varying shifts, including mornings and evenings.
- Competitive Pay: Starting rate of $15.00/hour - $16.00/hour depending on experience.
- Benefits: Comprehensive total compensation package, including medical benefits, 401(k), vacation time, and employee discounts.
- Fun Working Environment: A fun and supportive work environment, with opportunities for professional growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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