Customer Service Representative

4 weeks ago


Lancaster, Pennsylvania, United States Weis Markets Full time

Weis Markets is seeking a Customer Experience Associate to join our team. As a Customer Experience Associate, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Provide excellent customer service by greeting customers, answering questions, and resolving concerns in a polite and professional manner.
  • Operate front-end scanning equipment and cash registers, and perform all related check-out procedures.
  • Maintain accuracy during transactions, ensuring customers are charged correctly and proper funds are collected.
  • Stay knowledgeable about weekly ads, marketing promotions, and store layout to answer customer questions.
  • Responsible for general sanitation in the department, following cleaning schedules and guidelines to ensure a clean and safe environment.
  • Cooperate with coworkers and supervisors to ensure smooth store operations.
Requirements:
  • High School Diploma or General Education Degree (GED) or equivalent experience.
  • No prior experience required, but a willingness to learn and grow with our company.

Weis Markets is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination and harassment based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.



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