Customer Service Representative
4 weeks ago
Job Summary: We are seeking a highly organized and detail-oriented Client Care Coordinator/Customer Service professional to join our team at Beltone. As a key member of our office staff, you will be responsible for providing exceptional customer service, managing patient files, and performing various administrative tasks.
Key Responsibilities:
- Answering telephone calls and arranging appointments for the practice
- Directing callers to their destination and recording relevant information
- Maintaining patient files and scheduling follow-up appointments
- Making sales calls to generate business
- Assisting the practitioner with various tasks
- Performing administrative and cleaning duties as needed
Requirements:
- 2 years of previous office experience preferred
- 2 years of previous sales and customer service experience preferred
- Excellent communication and organizational skills
- Proficiency in MS Office and good computer skills
- Ability to sit at a desk for 70-90% of the workday
- Experience entering data into a CRM
What We Offer:
We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
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