Field Service Representative

5 days ago


Worcester, Massachusetts, United States CRH Full time
Job Title: Field Service Representative Job Summary: As a Field Service Representative, you will play a crucial role in supporting our distributors, dealers, and contractors with day-to-day customer relations. This includes product merchandising, conducting product demonstrations and training sessions, maintaining display standards, delivering samples and marketing materials to our dealers, and providing excellent growth opportunities within the company. Key Responsibilities: * Act as a product specialist for demonstrations and training sessions * Support the Regional Sales Manager by doing merchandising at our sales locations * Develop a territory coverage plan with the support of the RSM Lead and team * Work with Salesforce to register and note all activities (training provided) * Occasional work required outside normal business hours * Time management and travel planning * Drive from locations to locations using personal car or plane travel to support the sales team Requirements: * Bachelor's degree in Business or other equivalent education with strong direct customer service/sales abilities and people skills * Bilingual: Spanish and/or Portuguese preferred * Light duty truck preferred vehicle * Ability to lift 50lbs for long periods of time (full days with breaks) * Valid drivers license/clean driving record * Hardscape experience preferred * Occasional overnight travel by car and/or plane * Excellent communication & time management skills * Work well within a team environment * Up to 50% travel * Computer literate, especially MS Office suite, order tracking software, email, etc. What CRH Offers You: * Highly competitive base pay * Comprehensive medical, dental and disability benefits programs * Group retirement savings program * Health and wellness programs * A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRH: CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies, and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

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