Field Service Technician

3 weeks ago

Worcester, Massachusetts, United States CBIZ Full time

Job Summary:

CBIZ is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing, upgrading, and maintaining primary and backup branch connectivity, as well as all site infrastructure including network hardware, computers, telephony, and print hardware, and all cabling.

Key Responsibilities:

  • Maintain assigned locations and provide backup coverage for neighboring service areas when required.
  • Monitor and aggressively schedule incoming tasks, by offering earliest ETA's possible, in assigned area in accordance with the client's desired time for all maintenance, project and IMAC activities with minimal supervision.
  • Work with minimal supervision to complete all maintenance, project, and IMAC calls in adherence with contractual Service Level Agreements (SLA's).
  • Accurately track and account for all work time in assigned tasks and in on-line utilization module, and document ticket status including resolution details.
  • Follow proper escalation procedures to ensure all activities are addressed in a timely manner.
  • Responsible for compliance with all Asset Management protocols including timely completion of necessary asset movement, proper packaging and shipping of all equipment being returned, and maintenance of a complete and up to date shipping log.
  • Provide technical support to client in a timely manner with little or no disruption to daily customer operations.
  • Train client on all new technologies and hardware.
  • Responsible for completing all required inventory activities related to company vehicles and branch locations to ensure all tools and parts are ready for use at client site.
  • Responsible to review and follow current documentation and processes.
  • Schedule and complete all van maintenance in accordance with manufacturer and CBIZ Network Solutions specifications.
  • Responsible for troubleshooting, repairing, and upgrading all telephony, computing, data, print, network, and AV hardware including but not limited to routing hardware, computers, laptops, monitors, printers, and telephony equipment.
  • Install, maintain, and repair cabling in various commercial buildings. Provide cable management at end user and network equipment locations.
  • Legally operate a company vehicle.
  • Repair equipment off-site as needed.
  • Provide excellent customer service.
  • Listen to branch feedback, observe trends, identify common maintenance issues, and inform management.
  • Performs related work as required.

Requirements:

  • WA Telecommunications Administrator certification preferred
  • Associate's degree from accredited college or technical school OR two or more years IT and/or field service experience
  • Able to use all related computer hardware and software
  • Able to use job related tools
  • Able to safely use step ladder
  • Able to lift and/or move up to 100+ pounds of equipment
  • Able to hold and grip objects
  • Able to read and review information on computer monitor for extended periods of time
  • Subject to periods of prolonged walking, sitting, and standing
  • Performs bending, squatting, crawling, climbing twisting, kneeling, and reaching both to ground level and overhead
  • Maintain high speed internet access
  • Maintain a valid driver's license in the employee's state of residence, allowing him/her to legally operate a company vehicle
  • Ability to provide documentation showing a minimum age of 21 for your company car insurance
  • Provide suitable workspace for performing Help Desk functions
  • Maintain residence in assigned territory

Compensation:

The hourly rate for this job in this market is $22.60-$28.00. The specific compensation for this role will be determined based on the education, experience, and skill set of the individual selected for this position.

The compensation above is not representative of an employee's total compensation. Beyond income, you have access to; comprehensive medical and dental insurance, retirement savings, life and disability insurance, health care and dependent care reimbursement accounts, certification incentives, education assistance, referral program and much more.

CBIZ is an affirmative action-equal opportunity employer and reviews applications for employment without regard to the applicant's race, color, religion, national origin, ancestry, age, gender, gender identity, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law.

  • Field Service Technician

    4 weeks ago

    Worcester, Massachusetts, United States Crown Equipment Full time

    Job Title: Field Service TechnicianCrown Equipment Corporation is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for troubleshooting, diagnosing, and repairing Crown and other makes of lift trucks.Responsibilities:Perform routine maintenance and repairs on lift trucksDiagnose and...

  • Field Service Technician

    4 weeks ago

    Worcester, Massachusetts, United States CBIZ Full time

    Job SummaryCBIZ is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing, upgrading, and maintaining primary and backup branch connectivity, as well as all site infrastructure including network hardware, computers, telephony, and print hardware.You will work with minimal...

  • Field Service Technician

    3 weeks ago

    Worcester, Massachusetts, United States Aristocrat Technologies Full time

    Job SummaryAristocrat Technologies is seeking a skilled Field Service Technician to join our team in Field Operations. As a Field Service Technician, you will be responsible for providing technical support to our customers across the United States and Canada.Key ResponsibilitiesInstall, convert, troubleshoot, repair, and remove Aristocrat gaming machines,...

  • Heavy Equipment Field Service Technician

    3 weeks ago

    Worcester, Massachusetts, United States Coastal Ecology Group, Llc Full time

    We are seeking a skilled Heavy Equipment Field Technician to join our team at Coastal Ecology Group, Llc. This role offers an exciting opportunity for individuals with a strong background in heavy equipment mechanics to work with cutting-edge technology and contribute to a growing industry.Key Responsibilities:Troubleshoot electrical, software, and hardware...

  • Field Service Operations Specialist

    3 weeks ago

    Worcester, Massachusetts, United States Aristocrat Technologies Full time

    Job SummaryAristocrat Gaming is seeking a skilled Field Service Technician to join our team in Field Operations. As a Field Service Technician, you will be responsible for providing technical support to our customers across the United States and Canada.Key ResponsibilitiesTroubleshoot, convert, install, maintain, repair, and remove gaming machines, signs,...

  • Clinical Field Service Specialist

    4 weeks ago

    Worcester, Massachusetts, United States Diverse Lynx Full time

    Job Summary:We are seeking a skilled Field Technician to support our team. The ideal candidate will have a strong background in Service Desk, Field Services, and Desktop Support, with a focus on medical devices and technical expertise.Key Responsibilities:Provide technical support for users of computers and software systems.Assist with installation of...

  • Natural Gas Field Service Specialist

    4 weeks ago

    Worcester, Massachusetts, United States Pipeline Equipment Resources Company (PERC) Full time

    Job Title: Natural Gas Field Service TechnicianThe Pipeline Equipment Resources Company (PERC) is seeking a highly skilled and experienced Natural Gas Field Service Technician to join our team. As a key member of our field service team, you will be responsible for installing, servicing, repairing, and maintaining our products, which include natural gas...

  • Clinical Field Service Specialist

    4 weeks ago

    Worcester, Massachusetts, United States Diverse Lynx Full time

    Job Summary:We are seeking a dedicated Field Service Technician with 4 to 7 years of experience to support our team's technical operations. The ideal candidate will have a strong background in Service Desk, Field Services, and Desktop Support - Remote. This role involves analyzing geospatial data to support various projects and initiatives, ensuring...

  • HVAC Service Technician

    3 weeks ago

    Worcester, Massachusetts, United States Lane Valente Industries Full time

    Job DescriptionLane Valente Industries is a leading international construction and facility maintenance company with a strong presence in the U.S. and Canada.We are seeking a highly skilled HVAC Service Technician to join our team of field technicians who provide top-notch service to national accounts.The ideal candidate will have a strong background in HVAC...

  • Field Service Representative

    4 weeks ago

    Worcester, Massachusetts, United States CRH Full time

    Job Title: Field Service Representative Job Summary: As a Field Service Representative, you will play a crucial role in supporting our distributors, dealers, and contractors with day-to-day customer relations. This includes product merchandising, conducting product demonstrations and training sessions, maintaining display standards, delivering samples and...

  • Field Service Representative

    3 weeks ago

    Worcester, Massachusetts, United States CRH Full time

    Job SummaryAs a Field Service Representative at CRH, you will be responsible for ensuring the availability of safety supplies and training to all personnel. You will also be expected to approach customers, internal teammates, and management in a tactful manner. Additionally, you will assist operational personnel with incident reporting procedures and...

  • Field Service Representative

    3 weeks ago

    Worcester, Massachusetts, United States CRH Full time

    Job SummaryAs a Field Service Representative with CRH, you will play a vital role in supporting our distributors, dealers, and contractors with day-to-day customer relations. This includes product merchandising, conducting product demonstrations and training sessions, and maintaining display standards. You will also be responsible for delivering samples and...

  • Infrastructure Security Service Technician

    4 weeks ago

    Worcester, Massachusetts, United States Sentrillion Full time

    Job SummarySentrillion is seeking a highly skilled Infrastructure Security Service Technician to join our team in the Worchester MA area. As a key member of our team, you will be responsible for maintaining project-specified systems, including computers, data networks, digital video cameras and recorders, power supplies, fiber optic and other cabling in a...

  • Infrastructure Security Service Technician

    4 weeks ago

    Worcester, Massachusetts, United States Sentrillion Full time

    Job SummarySentrillion is seeking a highly skilled Infrastructure Security Service Technician to join our team in the Worchester MA area. As a key member of our team, you will be responsible for maintaining project-specified systems, including computers, data networks, digital video cameras and recorders, power supplies, fiber optic and other cabling in a...

  • HVAC Field Service Technician

    3 weeks ago

    Worcester, Massachusetts, United States Melink Corporation Full time

    Job DescriptionAs a Commercial Building Commissioning Specialist with Melink Corporation, you will play a critical role in ensuring the highest level of energy efficiency and performance in commercial buildings. This position requires a strong background in HVAC systems, with a focus on commissioning, testing, and balancing.Key Responsibilities:Perform...

  • ServiceMaster Technician

    4 weeks ago

    Worcester, Massachusetts, United States ServiceMaster Dynamic Cleaning Full time

    Job OverviewServiceMaster Dynamic Cleaning is a Disaster Restoration company that provides first-class service to businesses and homeowners throughout Massachusetts and Rhode Island after a fire, water, or mold disaster.We are seeking experienced technicians to join our team and provide top-notch service to our clients. As a technician with our company, you...

  • Automotive Service Technician

    4 weeks ago

    Worcester, Massachusetts, United States Valvoline Instant Oil Change Full time

    Job Summary:We are seeking an enthusiastic and detail-oriented Automotive Service Technician to join our team at Valvoline Instant Oil Change. As a key member of our team, you will play a vital role in providing top-notch customer service while performing preventative maintenance services for our guests' vehicles.Key Responsibilities:• Provide exceptional...

  • Maintenance Technician

    3 weeks ago

    Worcester, Massachusetts, United States Saint Vincent Hospital Full time

    Job Summary:We are seeking a skilled Maintenance Technician to join our team at Saint Vincent Hospital. As a Maintenance Technician, you will be responsible for performing routine maintenance and repairs throughout the facility.Responsibilities:Perform routine maintenance tasks, including responding to hot/cold calls and changing out lighting.Conduct daily...

  • Locomotive Service Technician

    3 weeks ago

    Worcester, Massachusetts, United States Velocity Rail Solutions Full time

    Job Summary:Velocity Rail Solutions is seeking a reliable and skilled Locomotive Service Technician to join our team. As a Class B Driver, you will be responsible for transporting water, sand, and lube oil to service trains on an on-call basis. This is a unique opportunity to work with a reputable company that values its employees and offers a comprehensive...

  • Maintenance Technician

    3 weeks ago

    Worcester, Massachusetts, United States Saint Vincent Hospital Full time

    Saint Vincent Hospital is committed to providing exceptional healthcare services to our community. We are seeking a skilled Maintenance Technician to join our team.As a Maintenance Technician, you will be responsible for performing routine maintenance and repairs throughout the facility. This includes responding to hot/cold calls, changing out lighting,...