Assistant Store Manager

7 days ago


Dearborn, Michigan, United States Hollister Co. Stores Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our Hollister Co. team. As an Assistant Manager, you will play a key role in driving sales results, providing best-in-class customer service, and overseeing daily store operations.

Key Responsibilities
  • Customer Experience: Deliver exceptional customer service, ensuring a positive shopping experience for all customers.
  • Drives Sales: Analyze sales data, identify trends, and implement strategies to drive sales growth.
  • OMNI Channel Fulfillment: Ensure seamless integration of online and in-store experiences, meeting customer expectations.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment, ensuring merchandise is properly displayed and restocked.
  • Store & Stockroom Operations: Oversee daily store operations, including opening and closing routines, and ensure efficient stockroom management.
  • Staffing, Scheduling, and Payroll Management: Manage staffing levels, create schedules, and oversee payroll processes.
  • Training and Development: Provide coaching and training to sales associates, ensuring they have the skills and knowledge to succeed.
  • Communication: Effectively communicate with store teams, management, and corporate partners to ensure seamless operations.
  • Asset Protection: Implement and maintain asset protection strategies to prevent loss and ensure store security.
Requirements
  • Bachelor's degree or one year of supervisory experience in a customer-facing role.
  • Strong problem-solving skills.
  • Inclusion & Diversity Awareness.
  • Ability to work in a fast-paced environment.
  • Team building skills.
  • Self-starter.
  • Strong interpersonal and communication skills.
  • Drive to achieve results.
  • Adaptability / Flexibility.
  • Multi-Tasking.
  • Fashion Interest & Knowledge.
What We Offer
  • Competitive hourly rate of $19.00.
  • Quarterly Incentive Bonus Program.
  • Paid Time Off.
  • Paid Volunteer Day per Year.
  • Merchandise Discount.
  • Medical, Dental and Vision Insurance Available.
  • Life and Disability Insurance.
  • Associate Assistance Program.
  • Paid Parental and Adoption Leave.
  • 401(K) Savings Plan with Company Match.
  • Training and Development.
  • Opportunities for Career Advancement.


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