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Accounts Receivable Specialist

2 months ago

Phoenix, Arizona, United States Yoh, A Day & Zimmermann Company Full time

Position: Debt Collector

Contract Type: 12 month contract to hire

Location: Onsite

Key Responsibilities:

  1. Debtor Outreach: Engage with individuals or organizations that have outstanding debts through various communication methods.
  2. Payment Negotiation: Develop feasible repayment plans or settlements tailored to the debtor's financial capabilities.
  3. Communication Documentation: Keep comprehensive records of all interactions with debtors, including commitments to pay and any disputes.
  4. Regulatory Compliance: Adhere to all applicable laws and regulations governing debt collection practices.
  5. Debtor Location: Perform research to track down debtors who may have relocated or altered their contact details.
  6. Customer Relations: Address inquiries and resolve disputes from debtors regarding their accounts with professionalism.
  7. Reporting: Generate reports detailing account statuses, including payments received and outstanding amounts.
  8. Team Collaboration: Work in conjunction with fellow collections team members and legal advisors when necessary.
  9. Policy Adherence: Follow established company policies and procedures related to debt collection.
  10. Ongoing Education: Stay updated on changes in debt collection laws and regulations.
  11. Performance Metrics: Achieve set collection targets and performance benchmarks.
  12. Confidentiality: Maintain the confidentiality of sensitive financial information at all times.