Customer Experience Representative

3 weeks ago


Windsor, New York, United States O'Reilly Auto Parts Full time

**About Us:**

O'Reilly Auto Parts is a leading retailer of automotive parts and accessories. We offer a competitive compensation package, comprehensive benefits, and opportunities for career growth and development.

**Job Description:**

We are seeking a skilled Retail Service Specialist to support our store operations team. As a key member of our team, you will be responsible for providing exceptional customer service, managing store appearance, and ensuring smooth day-to-day operations.

**Responsibilities Include:

Key Performance Indicators:

  • Meet or exceed customer satisfaction targets
  • Maintain a clean and organized store environment
  • Ensure accurate processing of customer transactions
  • Support sales initiatives and meet sales targets

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of retail sales experience, preferably in auto parts
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment

**Benefits:*

  • Competitive wages ($15-$18 per hour)
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) plan with employer match
  • Tuition reimbursement program
  • Opportunities for career growth and advancement


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