Bank Teller and Financial Services Advisor

3 weeks ago


New Windsor, New York, United States Walden Savings Bank Full time
Job Description

As a Bank Teller and Financial Services Advisor at Walden Savings Bank, you will play a critical role in providing personalized financial solutions to our customers. You will be responsible for handling a wide range of banking transactions, from basic deposits and withdrawals to complex loan applications.

Your primary goal will be to establish long-lasting relationships with our customers, identifying their unique financial needs and recommending tailored solutions from our extensive range of products and services.

Main Responsibilities
  • Deliver exceptional customer service, responding promptly to customer inquiries and resolving issues efficiently.
  • Process banking transactions accurately and securely, adhering to bank policies and procedures.
  • Collaborate with colleagues to ensure seamless customer support across multiple branch locations.
  • Analyze customer data to identify potential cross-selling opportunities, promoting relevant financial products and services.
  • Contribute to ongoing improvement initiatives, sharing best practices and suggestions for enhancing customer satisfaction.
Requirements and Skills
  • High school diploma or equivalent.
  • Outstanding communication and interpersonal skills.
  • Technical expertise in banking operations, including cash handling, transactions, and record-keeping.
  • Strong analytical and problem-solving skills, with the ability to analyze customer data and identify trends.
  • Adaptability and flexibility to respond to changing customer needs and priorities.

Estimated salary: $50,000 - $65,000 per year, dependent on experience and performance. Enjoy a dynamic work environment, professional growth opportunities, and a comprehensive benefits package.



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