Business Operations Manager
2 weeks ago
Job Summary:
Victorian Senior Care is seeking a highly skilled Business Operations Manager to join our team. This role will be responsible for providing daily functional accounting, communications, and documentation requirements of the Assisted Living Community financial and personnel records while ensuring confidentiality of all resident's and personnel records.
Key Responsibilities:
- Cost of Care:
- Verify pre-admission financial information and explain payment processes to responsible parties.
- Manage invoices, deposits, and annual rate increases.
- Prepare and reconcile accounts, including uploading information into Filezilla.
- Schedule meetings with responsible parties regarding past-due accounts.
- Process small claims court and social security audits.
- Personal Funds:
- Review and manage personal funds with responsible parties at admission.
- Reconcile monthly bank statements and balance personal funds.
- Replenish cash on hand and balance with the receptionist.
- Payroll:
- Add new hires and remove terminated employees in Replicon.
- Correct daily punches and submit payroll.
- Manage daily budgeted hours and report to the administrator.
- Submit corrected punch reports to the regional and administrator.
- Process payroll changes and ESC claims.
- FMLA:
- Manage family and medical leave requests.
- Qualifications:
- High school diploma or GED required; some college and/or clerical experience preferred.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office, including Excel.
- Strong financial understanding of accounts receivable/payable and checkbook balancing.
- Good human resource understanding and customer service skills.
- Clear SBI and DMV record and ability to maintain during employment.
- Knowledge of NC DHSR Adult Care Home Rules and Regulations.
- NC Adult Care Home Medication Aide Certification within 90 days of hire.
- CPR certification or obtain within 90 days of hire.
- Valid NC driver's license with at least 8 years of driving experience.
Requirements:
- High school diploma or GED.
- Excellent communication and organizational skills.
- Proficient in Microsoft Office.
- Strong financial and human resource understanding.
- Customer service skills.
- Clear SBI and DMV record.
- Knowledge of NC DHSR Adult Care Home Rules and Regulations.
- NC Adult Care Home Medication Aide Certification.
- CPR certification.
- Valid NC driver's license.
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