Guest Services Ambassador
9 hours ago
We are seeking a highly motivated and customer-focused Guest Services Ambassador to join our team at Revelry Labs. As a key member of our outdoor hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring the highest level of satisfaction for our campers.
Key Responsibilities- Maintain the appearance and cleanliness of our properties
- Empty fire pits and trash cans throughout the property
- Clean bath houses, laundry, and office spaces daily
- Monitor check-in/check-out of guests
- Ensure 100% guest satisfaction
- Assist guests with local recommendations and retail purchases
- Enforce property rules and guidelines, when necessary
- Communicate guest and maintenance issues to supervisors
- Ability to travel to other properties, if necessary
- Willingness to work in all weather conditions
- Familiarity with using laptops and smartphones for communication
- Detail-oriented for accuracy of data and information
- Treat our properties like your home and your mother-in-law is visiting
- Take care of guests like family
- Able to lift up to 50lbs
- Ability to de-escalate and/or resolve guest complaints or issues
- Effective critical thinking and decision-making skills
- Unequivocal drive for guest satisfaction
- 30/50amp site accommodation
- Paid biweekly hourly rate $15-$18
- Health Insurance optional
ROL provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
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Lobby Ambassador
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