Guest Arrival Ambassador

5 days ago


New Orleans, Louisiana, United States Marriott International Inc Full time

Job Title: Guest Arrival Ambassador

Job Category: Hospitality Operations

Company: Marriott International Inc

Job Summary:

As a Guest Arrival Ambassador, you will be the first point of contact for our guests, setting the tone for their entire stay. You will be responsible for delivering exceptional service, ensuring a seamless arrival and departure experience, and creating memorable moments for our guests.

Key Responsibilities:

  • Process operational needs and address guest requests in a timely and efficient manner
  • Complete reports and share information about the local area with guests
  • Empower guests to make the most of their stay by providing personalized recommendations and services
  • Maintain a safe and clean work environment, adhering to company policies and procedures
  • Uphold quality standards and ensure that all interactions with guests are professional and courteous
  • Move around the property, standing, sitting, or walking for extended periods, and lifting objects weighing up to 50 pounds without assistance

Requirements:

  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • No supervisory experience required

About Marriott International Inc:

Marriott International Inc is a place to experience life, where we ignite curiosity and expand worlds. We are a community of like-minded individuals who are passionate about delivering exceptional service and creating unforgettable experiences for our guests. Our culture is built on the principles of being original, innovative, and always looking towards the future of what's possible.



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