Maintenance Operations Supervisor

2 weeks ago


Orange Beach, Alabama, United States Spectrum Resorts Full time
Job Overview

Position Title: Rental Maintenance Supervisor

Role Summary: Oversee the daily operations of the maintenance division, ensuring that both revenue targets and customer satisfaction metrics are achieved through ongoing enhancements and adherence to the core values of Spectrum Resorts.

Key Responsibilities:

  • Execute assigned unit work orders, including but not limited to diagnosing and repairing plumbing, electrical systems, HVAC, carpentry, and pool/spa maintenance.
  • Manage procurement of inventory and ensure the security of all supplies, tools, and equipment.
  • Maintain optimal inventory levels to support operational needs.
  • Develop and manage work schedules for team members.
  • Identify and coordinate training requirements for team members.
  • Assist in the recruitment process for new team members.
  • Support disciplinary actions for team members as necessary.
  • Contribute to the development and implementation of team member incentive programs.
  • Monitor and evaluate team member performance, facilitating performance reviews.
  • Track open work orders to ensure timely and accurate completion.
  • Collaborate with external suppliers as needed.
  • Support all initiatives aimed at process improvement.
  • Ensure compliance with company policies and procedures among team members.
  • Maintain familiarity with OSHA regulations and ensure adherence.
  • Promote a positive team environment within the Maintenance department through constructive feedback and encouragement.
  • Identify areas for enhancement and assist in the execution of improvements.
  • Provide regular customer feedback to team members.
  • Address Homeowners Association (HOA) maintenance needs as required.
  • Perform additional duties as assigned by the department Director.

Required Skills:

  • High School Diploma required; some college or technical training preferred.
  • At least one year of supervisory experience is preferred.
  • A minimum of two years of experience in maintenance or a related field.
  • Fundamental knowledge of HVAC, refrigeration, plumbing, electrical work, painting, and carpentry.
  • Basic proficiency with tools and their usage.
  • Strong communication skills, both verbal and written.
  • Basic computer skills, including proficiency in Outlook, Microsoft Word, and Excel, along with familiarity with resort management software/work order systems.

Physical Demands:

  1. Ability to lift and move items weighing up to 50 pounds.
  2. Capability to stand, stoop, bend, and walk throughout the entire shift.
  3. Ability to climb or stand on ladders as required.
  4. Ability to navigate stairs.
  5. Willingness to work outdoors in various weather conditions as necessary.


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