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Public Space Maintenance Associate

2 months ago

Orange Beach, Alabama, United States Innisfree Hotels Full time


Innisfree Hotels is committed to creating an inclusive environment that values each employee and encourages open communication.

Position Overview:

As a Public Space Maintenance Associate, you will play a vital role in ensuring that all communal areas, including lobbies, restrooms, meeting spaces, and more, are maintained to the highest cleanliness standards.

Your primary responsibility will be to uphold a welcoming atmosphere for guests while addressing their needs and concerns promptly.

Key Responsibilities:
  • Consistently engage with guests and colleagues in a friendly and service-oriented manner, fostering a positive atmosphere.
  • Encourage a supportive work environment by managing conflicts with professionalism and composure.
  • Adhere to attendance requirements as per the scheduling needs of the property.
  • Exhibit high standards of personal grooming and appearance, including the appropriate uniform and identification.
  • Maintain cleanliness and order in all public areas, including but not limited to lobbies, meeting rooms, restrooms, hallways, dining areas, and fitness centers.
  • Perform daily cleaning tasks such as sweeping, mopping, vacuuming, and polishing surfaces.
  • Conduct routine inspections of public areas to ensure cleanliness and address any issues promptly.
  • Assist guests in public spaces as needed, ensuring their comfort and satisfaction.
  • Resolve guest complaints efficiently and effectively.
  • Demonstrate initiative by anticipating the needs of guests and team members.
  • Possess comprehensive knowledge of hotel amenities, operational hours, and available services.
  • Comply with all company policies and procedures.
  • Maintain a safe and clean work environment, reporting any safety concerns to management immediately.
  • Carry out additional tasks as assigned by management.
Qualifications:
  • A high school diploma or equivalent is required.
  • At least one year of experience in housekeeping within the hospitality sector is preferred.
  • Ability to follow various instructions provided in written, oral, or scheduled formats.
  • Proficient in reading, writing, and speaking English to effectively communicate with guests and team members.
  • Basic mathematical skills are necessary.
  • Strong attention to detail is essential.
  • Ability to manage multiple tasks simultaneously.
  • Team-oriented mindset is required.
  • Capability to work independently with minimal supervision.

At Innisfree Hotels, we believe in investing in our employees' growth and development. We are a dynamic and expanding organization seeking team members who embrace challenges and contribute to our culture of excellence.