Account Management Director with Strategic Growth Focus

10 hours ago

Washington, United States Finnpartners Full time

Unlock new opportunities as the Account Management Director at FINN Partners, a dynamic agency where innovation meets expertise.

About Us:

We're a fast-growing agency that's home to talented professionals who collaborate and support each other in achieving personal and group success. Our culture values teamwork, accountability, and process improvement, while prioritizing work-life balance.

The Role:

As our ideal candidate, you'll lead the strategic direction of the department by identifying new opportunities, setting team goals, and maintaining focus on long-term client growth and retention. You will also develop scalable best practices for account management, ensure seamless handoff and alignment on client goals with the sales team, and manage high-profile accounts ensuring exceptional service delivery and strategic growth.

Responsibilities:

  • Develop Departmental Best Practices: Create and implement scalable best practices for account management, ensuring the team delivers consistent, high-quality service across all client engagements.
  • Collaborate with Sales for Account Growth: Partner with the sales team to create cohesive structures and processes that drive collaborative account growth, ensuring seamless handoff and alignment on client goals.
  • Strategic Leadership & Client Development: Lead the strategic direction of the department by identifying new opportunities, setting team goals, and maintaining focus on long-term client growth and retention.
  • Oversight of Complex Project Execution: Guide the team in managing concurrent work streams, addressing unique client needs, and ensuring seamless project execution.
  • Resource Alignment & Risk Management: Navigate competing priorities across teams, ensuring resources are aligned with client and business needs while proactively identifying and mitigating project risks.
  • Financial & Operational Stewardship: Oversee financial management, including monthly billing and reconciliation, while maintaining budget alignment and delivering actionable insights to senior management and clients.

Requirements:

  • 10+ years of experience in account management within a marketing or advertising agency.
  • Proven track record with multi-million dollar accounts.
  • Strong leadership and communication skills.
  • Ability to deliver strategic, client-focused solutions.
  • Bachelor's degree required.

What We Offer:

  • A competitive salary range of $120,000 - $180,000 per year, depending on location and experience.
  • A comprehensive benefits package, including health insurance, retirement plan, and wellness subsidy.
  • Career advancement opportunities in a fast-growing company.
  • A supportive, collaborative culture that values innovation and continuous learning.

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