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Cement Technical Services Specialist
2 months ago
The Cement Technical Services Representative provides high-quality technical service functions to CalPortland's customer base in Southern California, Arizona, and Southern Nevada. This individual must be highly proactive in order to maintain and/or create cement sales opportunities with contractors, state and county public works agencies, as well as customers.
Key Responsibilities- Develop strong technical relationships with customers and potential customers, internal personnel, sales, and promotional and technical associations.
- Become familiar with cement performance and quality, both chemically and physically, at each location where cement is produced or distributed.
- Effectively communicate customer problems, needs, and future opportunities with sales and operations personnel.
- Collaborate with various agencies on specifications.
- Provide technical updates and/or training to sales and operations personnel as needed.
- Interact with the Central Laboratory personnel to perform customer service testing, such as evaluating customer raw materials with our various cements or experimental testing of products.
- Interact with management regarding cement quality, new products, changes in specifications, product uses, etc.
- Attend quality control meetings at cement plants and provide feedback to the plant on customer quality needs/comments.
- Travel required in CA, AZ, and NV.
- 7-10 years of technical services experience in the cement/concrete industry and/or construction materials industry.
- Ability to spontaneously discuss industry, market, and product knowledge in a variety of audiences.
- Strong formal presentation skills.
- Strong organizational and time management skills.
- Self-motivated.
- Ability to influence and drive decision-making as appropriate.
- Strong analytical skills.
- Team-player both internally and externally.
- Mid-level skill level with Microsoft Office Software, i.e., Word, Excel, and PowerPoint.
- Clean driving record (for last five years).
- Experience with public entities (state, county, city governments, etc.).
- Background in construction and/or manufacturing of construction products.
The successful candidate must submit to a post-offer pre-employment physical examination, drug/alcohol screen, and background check. Some positions require FMCSA regulated on-going drug and alcohol testing.
