Health Services Specialist I
3 weeks ago
Planned Parenthood Mar Monte is seeking a highly skilled and compassionate Health Services Specialist I to join our team. As a key member of our health center staff, you will provide direct service in various health center areas, including sexual and reproductive health, abortion, prenatal, and family medicine. Your primary responsibility will be to provide patients with accurate information regarding Planned Parenthood services, including questions pertaining to contraception, options, and funding sources.
Key Responsibilities:
• Provides direct service in all health center specific areas, including sexual and reproductive health, abortion, prenatal, and family medicine.
• Screens financial, medical, and social history with correct documentation of pertinent information.
• Demonstrates PPMM customer service standards and solicits donations from patients per PPMM guidelines.
• Communicates professionally and accurately about services, payment, and appointment scheduling.
• Enters accurate patient information into Electronic Practice Management System (EPM) and makes Health Center appointments, provides information, and appropriate referrals.
• Contacts insurance companies to obtain benefit information and authorization for services.
• Ensures accuracy of charges and posts charges to EPM for all pay types following established practices and procedures.
Requirements:
• High School Diploma or General Education Diploma (GED).
• Able to communicate sensitive information across a range of diverse backgrounds (both verbal and written).
• General knowledge of Windows-based computer applications and willingness to learn new computer skills.
• Ability to work in a busy environment, handling multiple tasks simultaneously without compromising accuracy, attention to detail, and respect to patients and staff.
• Ability to work at nearby PPMM locations as needed and work nights and weekends as required.
Why Join Our Team:
At Planned Parenthood Mar Monte, we are committed to providing high-quality healthcare services to our patients. As a Health Services Specialist I, you will have the opportunity to make a meaningful difference in the lives of our patients and contribute to our mission of providing accessible and affordable healthcare services. If you are passionate about healthcare and committed to delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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