IT Desktop Support Specialist
3 days ago
We are seeking a highly skilled Desktop Support Specialist to join our team at Altorfer. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring seamless operation of our computer systems and infrastructure.
Key Responsibilities- Provide timely and effective technical support to employees, resolving hardware and software issues in a professional and courteous manner.
- Install, configure, and troubleshoot desktops, laptops, printers, and tablets, as well as work with various software applications, including Windows 11 and Office 365.
- Collaborate with the IT Support Manager to develop and implement technical solutions to improve our IT infrastructure.
- Develop and maintain a strong understanding of Microsoft Active Directory, user account management, and other relevant technologies.
- Stay up-to-date with the latest technologies and trends in the field, and participate in ongoing training and professional development to enhance your skills and knowledge.
- 3+ years of experience in desktop support, with a strong background in troubleshooting and resolving complex technical issues.
- Excellent communication and interpersonal skills, with the ability to work effectively with employees at all levels of the organization.
- Strong knowledge of Microsoft Office application software and Windows operating systems, as well as experience with creating and deploying desktop images and setting up new computers.
- Certifications such as A+, MCP, MCDST, or CCNA are a plus.
At Altorfer, we value our employees and strive to create a collaborative and supportive work environment. We offer competitive pay, excellent benefits, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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Cedar Rapids, Iowa, United States Altorfer Full time{"title": "Desktop Support Specialist", "description": "Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team at Altorfer. In this role, you will provide technical support to our employees, troubleshoot computer issues, and ensure the smooth operation of our IT systems.Key ResponsibilitiesProvide tier 1 support to employees,...
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