IT Desktop Support Specialist

1 week ago


Cedar Rapids, Iowa, United States Patten Cat Full time
Job Summary

We are seeking a skilled Desktop Support Specialist to join our team at Altorfer Inc. The successful candidate will provide technical support to our employees, troubleshoot computer issues, and ensure the smooth operation of our IT systems.

Key Responsibilities
  • Provide technical support to employees via phone, email, and in-person
  • Troubleshoot computer issues, including hardware and software problems
  • Install, configure, and troubleshoot hardware and software
  • Work with Microsoft Active Directory and user account management
  • Develop and deploy desktop images and set up new computers
  • Manage a constantly changing workload and prioritize tasks effectively
Requirements
  • 1-3 years of experience in desktop support
  • Certifications such as A+, MCP, MCDST, or CCNA are a plus
  • Strong knowledge of Microsoft Office application software and Windows operating systems
  • Excellent troubleshooting skills and ability to work independently
  • Strong organization skills and ability to manage a constantly changing workload
  • Excellent verbal and written English language skills
Why Work for Altorfer?

At Altorfer, we value our employees and offer a collaborative, family-oriented culture. We have over 35 locations and 1300 employees with long tenure, providing opportunities for growth and development. We offer competitive pay, excellent benefits, and a remarkable team of people to work with.



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