IT Support Specialist
1 week ago
We are seeking a skilled Desktop Support Specialist to join our team at Altorfer. In this role, you will provide technical support to our employees, troubleshoot computer issues, and ensure the smooth operation of our IT systems.
Key Responsibilities- Provide tier 1 support to employees, resolving computer issues and answering help desk tickets in a timely manner.
- Install, configure, and troubleshoot hardware, including desktops, laptops, printers, and tablets.
- Work with programs such as Windows 11 and Office 365.
- Collaborate with the IT Support Manager to ensure the effective delivery of IT services.
- 1-3 years of experience in desktop support, with a strong understanding of Windows operating systems and Microsoft Office applications.
- Certifications such as A+, MCP, MCDST, or CCNA are a plus.
- Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.
- Strong knowledge of Microsoft Active Directory and user account management.
- Ability to work in a fast-paced environment and adapt to changing priorities.
At Altorfer, we value our employees and offer a collaborative, family-oriented culture. We have a strong reputation in the industry and offer competitive pay, excellent benefits, and opportunities for growth and development.
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