Front Desk Overnight Associate

24 hours ago


Miami, Florida, United States KW Property Management, LLC Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Overnight Associate to join our team at KW Property Management, LLC. As a key member of our community, you will be responsible for providing exceptional customer service, ensuring the security and safety of our residents, and maintaining a clean and welcoming environment.

Key Responsibilities
  • Customer Service: Greet all guests in a professional and courteous manner, maintaining a high level of customer satisfaction.
  • Security and Safety: Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Administrative Support: Coordinate with office administrative staff to maintain and update all unit owner information in computer database.
  • Communication: Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents, ensuring clear and professional communication.
  • Reporting: Report any violations of the Rules and Regulations, damage, theft, or unusual occurrences to supervisors.
Work Environment

The working environment will be indoor and will require frequent sitting and standing. The noise level in the workplace will be low to moderate.

Requirements
  • Education: High school diploma or GED; some college preferred.
  • Experience: Minimum six months related experience and/or training.
  • Skills: Familiarity with using computer software, organizational skills, excellent interpersonal skills, and strong communication skills.
  • Language: Bi-lingual English/Spanish may be required at some locations.


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