Cashier Team Leader

2 weeks ago


Lincoln, Nebraska, United States Fort Brands Full time
Job Overview

Position Title: Lead Cashier

Role Summary: Fort Brands is in search of a skilled and motivated Lead Cashier to manage our cashiering personnel and ensure seamless operations at the point of sale. The Lead Cashier will play a crucial role in supervising cashiering functions, delivering outstanding customer service, and maintaining precise transaction documentation. This role is perfect for candidates with cashiering expertise and robust leadership capabilities.

Primary Duties:

  1. Oversee and mentor cashiering staff, providing insights on operational procedures.
  2. Guarantee compliance with company policies and procedures by all cashiers, ensuring accurate and efficient transaction handling.
  3. Support cashiers in executing complex transactions, managing refunds, and addressing customer concerns.
  4. Assess checkout lines and customer wait times to foster a positive shopping atmosphere.
  5. Keep meticulous transaction records and compile daily cash reports for management review.
  6. Assist in the establishment and enforcement of cash handling and security measures to deter theft or fraud.
  7. Address customer inquiries, complaints, and escalations in a professional and timely manner.
  8. Collaborate with store leadership to tackle staffing requirements, performance challenges, and training needs.
  9. Exemplify exceptional customer service and cultivate a positive workplace culture.

Required Qualifications:

  • High school diploma or equivalent; additional training in retail management is advantageous.
  • Prior cashiering experience, with a minimum of 1-2 years in a supervisory or leadership capacity.
  • Strong leadership and communication abilities, with a knack for motivating and coaching team members.
  • Excellent numerical and mathematical skills for managing cash transactions and reconciling cash drawers.
  • Proficient in using a point-of-sale (POS) system and basic computer applications.
  • Detail-oriented with a focus on accuracy in transaction processing and cash management.
  • Flexibility to work varied hours, including evenings, weekends, and holidays.
  • Customer-centric mindset and adept problem-solving skills.

Employee Benefits:

  • Competitive compensation based on experience and leadership responsibilities.
  • Employee discounts on products.
  • Career advancement opportunities within the organization.
  • Training and resources to enhance leadership and cashiering skills.
  • A supportive work environment with a collaborative team and management.

If you possess cashiering and leadership experience, along with strong communication and organizational skills, we invite you to consider the Lead Cashier position and be a part of our team at Fort Brands.

Job Posted by ApplicantPro
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