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Senior Cashier Supervisor

2 months ago

Lincoln, Nebraska, United States Fort Brands Full time
Job Overview

Position Title: Lead Cashier

Role Summary: Fort Brands is looking for a skilled and committed Lead Cashier to manage our cashiering department and ensure seamless operations at the checkout areas. The Lead Cashier will be tasked with overseeing cashiering functions, delivering outstanding customer service, and maintaining precise transaction records. This role is perfect for candidates with cashiering expertise and strong leadership capabilities.

Core Responsibilities:

  1. Oversee and mentor cashiering personnel, providing direction on cashiering practices.
  2. Guarantee that all cashiers comply with company guidelines and procedures, ensuring accurate and efficient transaction handling.
  3. Support cashiers in processing intricate transactions, managing refunds, and addressing customer concerns.
  4. Monitor checkout queues and customer wait times to foster a positive shopping experience.
  5. Maintain precise transaction records and compile daily cash reports for management review.
  6. Assist in the establishment and enforcement of cash handling and security measures to deter theft or fraud.
  7. Address customer inquiries, complaints, and escalations in a professional and timely manner.
  8. Collaborate with store leadership to manage staffing requirements, performance challenges, and training needs.
  9. Exemplify exceptional customer service and cultivate a positive workplace atmosphere.

Qualifications:

  • High school diploma or equivalent; additional education or training in retail management is advantageous.
  • Prior cashiering experience, with a minimum of 1-2 years in a supervisory or leadership capacity.
  • Strong leadership and communication abilities, with a talent for motivating and coaching team members.
  • Excellent numerical and mathematical skills for managing cash transactions and reconciling cash drawers.
  • Proficiency in operating a point-of-sale (POS) system and basic computer skills.
  • Attention to detail and accuracy in transaction processing and cash management.
  • Flexibility to work varied hours, including evenings, weekends, and holidays.
  • Customer-oriented mindset and effective problem-solving skills.

Benefits:

  • Competitive compensation based on experience and leadership responsibilities.
  • Employee discounts on products.
  • Opportunities for career growth within the organization.
  • Training and resources to enhance leadership and cashiering skills.
  • A supportive work environment with a collaborative team and management.

If you possess cashiering and leadership experience, along with strong communication and organizational skills, we invite you to consider the Lead Cashier position and contribute to our team's success.

Job Posted by Fort Brands