Azure Support Specialist

4 weeks ago


Alexandria, Virginia, United States Insight Global Full time
Job Title: Azure Support Specialist

Job Summary:
We are seeking a highly skilled Azure Support Specialist to join our team at Insight Global. The ideal candidate will possess extensive knowledge and technical expertise in Microsoft Azure, Intune, and Azure Virtual Desktop (AVD).

Key Responsibilities:
• Provide advanced technical support for complex issues related to Microsoft Azure, Intune, and Azure AVD.
• Respond to and manage support tickets, ensuring timely and effective resolution of technical problems.
• Create and maintain detailed support logs, documentation, and knowledge base articles to aid in troubleshooting and training.
• Collaborate with the IT support team to diagnose and resolve issues efficiently.
• Provide training and guidance to end-users on utilizing hardware and software effectively.

Requirements:
• Extensive knowledge and technical expertise in Microsoft Azure, Intune, and Azure AVD.
• A minimum of 5 years of experience in IT support in a Tier 2 or 3 support role.
• Proficient in troubleshooting, system administration, and endpoint management. Relevant certifications such as Microsoft Certified: Azure Administrator, Microsoft Certified: Intune, and others are highly desirable.

About Us:
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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