HVAC Operations Manager

2 weeks ago


Edison, New Jersey, United States Johnson Controls Full time
About the Role

We are seeking a highly skilled and experienced Service Delivery Leader to join our team at Johnson Controls. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our field technician team and planning monthly technician routes.

Key Responsibilities
  • Supervise and provide leadership for assigned teams to ensure developmental plans are in place.
  • Lead the execution efforts of assigned business, ensuring consistency of delivery systems and monitoring business plans.
  • Coordinate team work with sales to ensure all sales opportunities are supported, including linkage to installation opportunities.
  • Identify and raise potential market opportunities to the attention of the appropriate branch or region resource for strategic direction.
  • Ensure serviced account portfolios achieve growth, proper profit levels, and customer satisfaction.
  • Recommend and support staffing requirements for the assigned business.
  • Implement plans to comply with and monitor standards for HVAC operations, auditing effectiveness and making changes to improve performance.
  • Ensure contractual obligations are completed, and customer satisfaction is achieved.
  • Drive service and installation operational review meetings, reviewing bids and estimates for accuracy.
  • Analyze operations processes and provide recommendations for improvements.
Requirements
  • Bachelor's degree in engineering or business or equivalent working experience.
  • A minimum of five (5) years of progressive operational experience in HVAC services.
  • Three (3) years of experience in a management role with responsibility for the productivity and development of others.
What We Offer

Johnson Controls offers a competitive salary range of $90K-$130K, depending on education, experience, knowledge, skills, and abilities. This position also includes a comprehensive benefits package, which can be found on our main careers page.



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