Housekeeping Team Lead

1 day ago


Independence, Ohio, United States Residence Inn Cleveland Independence Full time
Job Summary

We are seeking a highly motivated and experienced Housekeeping Inspector to join our team at Residence Inn Cleveland Independence. As a Housekeeping Inspector, you will be responsible for ensuring the highest standards of cleanliness and quality in our hotel rooms and public areas.

Key Responsibilities
  • Lead by Example: Demonstrate exceptional housekeeping skills and provide guidance and support to the housekeeping team.
  • Inspect and Clean Rooms: Conduct thorough inspections of hotel rooms and public areas to ensure they meet our high standards of cleanliness and quality.
  • Train and Supervise Staff: Provide training and supervision to housekeeping staff to ensure they have the skills and knowledge needed to perform their duties effectively.
  • Manage Operations: Assist with laundry operations, inventory, ordering, lost and found, and scheduling to ensure the smooth operation of the housekeeping department.
  • Provide Excellent Guest Service: Greet and assist guests with a friendly smile and provide exceptional customer service to ensure a positive experience.
  • Collaborate with Maintenance Team: Support the maintenance team by reporting any broken, defective, or missing items to ensure prompt repair or replacement.
Requirements
  • Previous Housekeeping Experience: Previous experience in housekeeping, hospitality, property management, or healthcare is preferred.
  • Strong Communication Skills: Excellent verbal and written communication skills are required to effectively train and supervise staff and provide exceptional guest service.
  • Physical Demands: Ability to stand and walk for an entire shift, perform repetitive motions, and lift up to 25 pounds.
  • Availability: Availability to work weekends and holidays is required.


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