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Air Freight Export Specialist

2 months ago

Chicago, Illinois, United States DHL Global Forwarding Full time

Position: Air Export Agent

Location: Chicago, IL

About DHL Global Forwarding (DGF): DHL Global Forwarding (DGF) stands as a leading entity in the realm of air and ocean freight services, supported by a dedicated workforce of around 30,000 professionals committed to ensuring the seamless movement of shipments across the globe. DGF provides a wide array of logistics solutions, including specialized transport services, from the point of origin to the final destination.

Key Responsibilities:

  • Manage air export shipments for clients, collaborating with customs brokers and carriers
  • Prepare export documentation in accordance with international regulations
  • Facilitate effective communication between clients and international partners to ensure prompt delivery
  • Ensure precise and timely invoicing processes
  • Maintain current customer profiles and data
  • Achieve Key Performance Indicators (KPIs) as monitored by the Control Tower

Qualifications and Skills:

  • Strong customer service focus
  • Exceptional attention to detail and follow-up skills
  • Proficient in Microsoft Office applications
  • Previous experience in the air freight sector is preferred
  • Familiarity with Cargo Wise systems is a plus
  • At least 6 months to 1 year of experience in air freight within the freight forwarding industry

Why Join DHL Global Forwarding?

Become a part of the world's foremost logistics provider, Deutsche Post DHL, with operations spanning over 220 countries.