Intermodal Freight Operations Specialist

3 weeks ago


Chicago, Illinois, United States Coyote Logistics Full time
Job Summary:

Coyote Logistics, a leading provider of asset-light transportation solutions, is seeking a skilled Intermodal Freight Operations Specialist to join our team. As a key member of our operations team, you will be responsible for executing daily activities of intermodal freight, including customer and carrier needs. Your focus will be on account growth and efficiency, fostering strong relationships with customers and partners, and ensuring service quality while maximizing profitability.

Key Responsibilities:

• Execute daily operations for assigned intermodal accounts, understanding their growth strategies, goals, and contractual agreements.
• Track all customer shipments, monitor assigned portion of the load board, and ensure all loads are covered and serviced properly.
• Provide exceptional customer service by responding to inquiries, updating clients on load status, and resolving any issues or concerns promptly and professionally.
• Develop strong working relationships with both customer contacts and drayage and rail partners.
• Work closely with internal teams to ensure smooth coordination and communication across all logistics functions.

Requirements:

• Bachelor's Degree Required
• Prior industry knowledge (1 year experience) preferred - Carrier Sales, Customer Sales, or Operations
• Strong multi-tasking and organizational skills
• Ability to prioritize tasks and work quickly and efficiently
• Strong communication skills
• Detail oriented

What We Offer:

Coyote Logistics offers a comprehensive benefits package, including medical, dental, vision, and life insurance coverage, retirement 401(k) featuring employer match, Health Savings Account (HSA) & Flexible Spending Accounts (FSAs), Employee Assistance Program (EAP), industry-leading mental health resources, and more. We are an at-will employer and an Equal Opportunity Employer.

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