Guest Services Representative

7 days ago


Williamsburg, Virginia, United States Hilton Grand Vacations Full time

About Us: Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We are proud to offer a phenomenal benefit package to our full-time Team Members, including medical, dental, and vision insurance, a 401K plan, PTO program, and outstanding travel benefits.

What You'll Do: As a Guest Services Representative, you will be responsible for ensuring that our guest rooms meet the highest standards of cleanliness and comfort. You will work primarily day shifts (9:00 am to 5:00 pm) with occasional weekend shifts, supporting the Room Attendants by inspecting rooms for stains, damage, or wear.

How You'll Succeed: To excel in this role, you must have excellent communication skills, ability to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals. Prior experience in the hospitality industry is an asset, but we are committed to providing top-notch training to help you succeed.

Why Choose HGV? At Hilton Grand Vacations, we value diversity and strive to create a workplace where everyone feels valued and supported. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are an equal opportunity employer and look forward to welcoming talented individuals like you to our team



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