Hotel Guest Services Manager
3 weeks ago
As a Front Office Manager at Holiday Inn, you will play a critical role in delivering exceptional customer experiences and driving business results. You will lead a team of front desk staff, manage guest relationships, and collaborate with other departments to ensure seamless hotel operations.
Key Responsibilities:- Lead and motivate a team of front desk staff to deliver outstanding guest service.
- Manage guest accounts, including room charges and upgrades, and resolve any issues promptly.
- Develop and implement policies and procedures to improve front desk operations and enhance the overall guest experience.
Salary: $62,000 - $80,000 per year, based on experience and qualifications.
Requirements:- Bachelor's degree in hospitality, business administration, or a related field.
- At least 3 years of experience in front office management or a related field.
- Strong analytical and problem-solving skills.
Benefits: Comprehensive benefits package, including medical, dental, and vision coverage, and opportunities for career advancement and professional development.
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Guest Services Manager
3 weeks ago
Williamsburg, Virginia, United States Holiday Inn Full timeAbout the RoleThe ideal candidate will have a strong background in hospitality management, with experience in leading front desk teams and implementing processes to improve efficiency and customer satisfaction. You will be expected to develop and maintain effective relationships with colleagues across all departments, as well as provide training and support...
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Guest Services Coordinator
4 weeks ago
Williamsburg, Virginia, United States Holiday Inn Full time**Job Description**Holiday Inn is seeking a Guest Services Coordinator to join our team. As a Guest Services Coordinator, you will be responsible for coordinating guest services, including managing guest accounts, resolving guest complaints, and ensuring exceptional guest service.**Key Responsibilities:**Manage guest accounts, including room charges and...
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Hotel Operations Manager
3 weeks ago
Williamsburg, Virginia, United States Holiday Inn Full timeAbout the JobAs a seasoned hospitality professional, you will play a pivotal role in ensuring seamless front desk operations at our esteemed Holiday Inn location. Reporting to the Hotel Manager, you will oversee the day-to-day activities of the front desk team, guaranteeing exceptional guest experiences and meeting the highest standards of service...
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Guest Services Coordinator
1 day ago
Williamsburg, Virginia, United States Comfort Suites Historic Williamsburg Full timeKey ResponsibilitiesThe Hotel Front Desk Associate is responsible for providing exceptional service to our guests. Key responsibilities include:Greeting and checking in/out guestsAnswering phone calls and responding to emailsMaking reservations and processing room assignmentsProcessing charges and posting paymentMaintaining accurate records and reportsYou...
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Crescent Hotels Golf Service Specialist
4 days ago
Williamsburg, Virginia, United States Crescent Hotels & Resorts Full timeAbout the RoleWe are seeking a skilled Golf Ops professional to join our team at Crescent Hotels & Resorts. In this role, you will be responsible for ensuring the highest level of service for our guests, from check-in to departure.Key ResponsibilitiesYour primary responsibilities will include attending to guests, coordinating events, and maintaining the...
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Guest Experience Coordinator
5 days ago
Williamsburg, Virginia, United States Kingsmill Resort Full timeAbout the Job:We are seeking a skilled Guest Service Agent to join our team at Kingsmill Resort. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing reservations, and processing payments. If you have a passion for delivering outstanding customer experiences and working in a dynamic environment, we...
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Hotel Operations Specialist
4 days ago
Williamsburg, Virginia, United States Travel + Leisure Full timeAs an Evening Manager at Travel + Leisure Co., you will be responsible for overseeing the evening operations of our resorts. This includes managing the night audit process, conducting daily resort room inspections, and addressing guest inquiries and concerns. If you have a passion for hospitality and a proven track record in hotel operations and management,...
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Guest Services Representative
3 weeks ago
Williamsburg, Virginia, United States Bluegreen Vacations - Bluegreen Corporation Full timeCompany OverviewThe Bluegreen Patrick Henry Square Resort in Williamsburg, VA is a premier vacation destination. As a Guest Services Representative, you will be part of a dynamic team that delivers exceptional customer experiences.Salary and BenefitsCompensation: $40,000 - $55,000 per year, dependent on experience. Benefits include health insurance,...
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Hotel Front Desk Associate
1 day ago
Williamsburg, Virginia, United States Comfort Suites Historic Williamsburg Full timeAbout the RoleThe Guest Services Coordinator plays a vital role in ensuring the satisfaction of our hotel's guests. We are looking for a highly organized and customer-focused individual to take on this challenge.Duties will include greeting and assisting guests, handling check-in and check-out procedures, and responding to phone calls and emails. You will...
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Guest Service Representative
4 days ago
Williamsburg, Virginia, United States Kingsmill Resort Full timeCompany OverviewKingsmill Resort is a renowned hospitality provider that prides itself on delivering exceptional guest experiences. Our team of dedicated professionals is committed to creating memorable stays for our guests, and we are seeking a skilled Guest Service Agent to join our front desk team.Job DescriptionAs a Guest Service Agent, you will be...
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Hotel Cleaning Assistant
4 weeks ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeJob DescriptionWe are seeking a skilled Hotel Cleaning Assistant to join our team at Colonial Williamsburg Company. In this role, you will be responsible for maintaining the highest standards of cleanliness and hospitality in our guest rooms.About the RoleClean and prepare guest rooms according to quality standards;Change bedding and make beds as...
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Guest Service Coordinator
5 days ago
Williamsburg, Virginia, United States Kingsmill Resort Full timeAbout the Role:Kingsmill Resort is seeking a talented Guest Service Coordinator to provide exceptional guest experiences. As a Guest Service Coordinator, you will be responsible for greeting guests, registering them, and processing their stay.Duties and Responsibilities:Greet guests warmly and register them in a timely manner.Process payments and post...
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Guest Services Representative
3 weeks ago
Williamsburg, Virginia, United States Colonial Heritage Club Full timeJob Description">The Colonial Heritage Club is seeking a skilled and customer-focused Club Host to join our team. As the face of our dining venue, you will be responsible for ensuring an exceptional experience for our members and guests.">Key Responsibilities">">Greet guests upon arrival and assist with seating as needed.">Maintain complete knowledge of...
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Guest Services Representative
3 weeks ago
Williamsburg, Virginia, United States Travel + Leisure Full timeJob Description: This is a fantastic opportunity to join our team as a Guest Services Associate at our Club Wyndham Kingsgate Resort. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring that every interaction is warm, welcoming, and memorable.Your Key Responsibilities: Deliver exceptional service to...
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Guest Service Agent Liaison
1 month ago
Williamsburg, Virginia, United States Kingsmill Resort Full timeJob Title: Guest Service Agent LiaisonJob Summary:We are seeking a highly skilled and experienced Guest Service Agent Liaison to join our team at Kingsmill Resort. The successful candidate will provide exceptional guest service, ensuring a positive experience for all guests.About Us:Kingsmill Resort is a premier resort destination offering luxurious...
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Guest Services Representative
4 weeks ago
Williamsburg, Virginia, United States Westgate Resorts Full timeJob DescriptionWe are seeking a friendly and approachable Guest Services Representative to join our team at Westgate Resorts. In this role, you will be responsible for providing excellent customer service, answering guest inquiries, and resolving any issues that may arise during their stay.You will also be required to maintain accurate records, handle cash...
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Guest Services Representative
3 weeks ago
Williamsburg, Virginia, United States MasterCorp Full timeAbout UsMasterCorp is a leading provider of hospitality services, with a commitment to excellence and customer satisfaction. We are seeking a talented Guest Services Representative to join our team in Scottsdale. As a Houseperson, you will be responsible for ensuring that our guest rooms and public areas are clean, organized, and well-maintained.Key...
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Customer Service Team Lead
4 days ago
Williamsburg, Virginia, United States Holiday Inn Full timeResponsibilities: Our ideal candidate will have experience in managing front desk operations, supervising staff, and providing exceptional customer service. You will be responsible for Managing guest accounts, including room charges and upgradesResolving guest complaints and ensuring guest satisfactionMaintaining and updating hotel records and...
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Guest Services Representative
3 weeks ago
Williamsburg, Virginia, United States The Marcus Corporation Full timeJob SummaryWe are seeking a motivated and enthusiastic individual to join our team as a Movie Experience Ambassador. In this role, you will be responsible for providing exceptional guest service, ensuring a safe and accessible environment, and maintaining a clean and welcoming facility. As a Movie Experience Ambassador, you will be the face of our company,...
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Resort Guest Services Associate
4 weeks ago
Williamsburg, Virginia, United States MasterCorp Full timeWe are looking for a skilled and energetic Resort Guest Services Associate to provide exceptional service to our guests at The Historic Powhatan Resort. In this role, you will be responsible for maintaining the overall cleanliness and appearance of our resort.The successful candidate will have excellent problem-solving skills, be able to work in a fast-paced...