Guest Services Representative

3 days ago


Williamsburg, Virginia, United States Colonial Heritage Club Full time

Job Description

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The Colonial Heritage Club is seeking a skilled and customer-focused Club Host to join our team. As the face of our dining venue, you will be responsible for ensuring an exceptional experience for our members and guests.

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Key Responsibilities

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  • Greet guests upon arrival and assist with seating as needed.">
  • Maintain complete knowledge of departmental policies, service procedures, and standards.">
  • Anticipate guests' needs, respond promptly, and acknowledge all guests with a friendly smile.">
  • Familiarize yourself with the Club's services, features, and local attractions to provide accurate information to guests.">
  • Assist in resolving guest complaints and ensure satisfaction.">
  • Monitor and maintain cleanliness, sanitation, and organization of work areas.">
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Requirements and Qualifications

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  • A high school diploma or equivalent is required.">
  • One year of experience in a food service operation and/or customer service role is preferred.">
  • Ability to problem-solve and balance individual and teamwork responsibilities.">
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Compensation and Benefits

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We offer a competitive salary of $12.00 per hour, with opportunities for growth and advancement in a dynamic and challenging environment.



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